Jhoenna

Executive Support Specialist | Virtual Assistant to the CEO

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Overview

Looking for full-time work (8 hours/day)

at $6.60/hour ($1,161.60/month)

Bachelors degree

Last Active

December 18th, 2024 (13 days ago)

Member Since

August 10th, 2012

Profile Description

With 14 years in the industry, I've mastered content creation, web development, social media, and data management, successfully launching over 50 websites —handling everything from domain purchase to content posting. My proficiency with tools like Trello, Slack, WordPress, Canva, and Google Suite enables me to offer comprehensive support. I've assisted CEO and business owners mostly from Australia, UK, and USA, ensuring their projects and websites excel without the need for micromanagement. My detail-oriented, flexible approach, coupled with a strong work ethic, makes me the ideal candidate for long-term, impactful collaborations.

Top Skills

Office and Administration » Data Entry

Experience: 5 - 10 years

With almost 10 years of experience in Data Entry, I excel in Microsoft Excel, Google Sheets, and CRMs like Hubspot and LA CRM, ensuring fast, accurate data management. My skills in typing, data analysis, and database maintenance enhance operational efficiency with a focus on accuracy and confidentiality.

Office and Administration » Email Management

Experience: 5 - 10 years

Other Skills

Marketing » CRM » Freshdesk

Experience: 1 - 2 years

E-Commerce » Shopify

Experience: 2 - 5 years

With 4 years of experience in E-Commerce, focusing on Shopify, I've launched and managed over 10 Shopify stores, driving sales through optimized SEO practices, engaging product descriptions, and effective inventory management.

Customer Support

Experience: 5 - 10 years

With close to 9 years in providing Customer Service, I've handled over 10,000 support tickets and inquiries, achieving a 98% customer satisfaction rate. Proficient in tools like Zendesk, Freshdesk, and LiveChat, I excel in delivering personalized support, resolving issues efficiently, and improving service strategies based on customer feedback.