I am a service desk analyst, an information technology (IT) professional who helps users resolve issues with computer hardware or software.
I respond to user inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues for users.
I also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.
I also balance creative and technical problem-solving, customer service, and collaboration to ensure that personnel throughout the organization can access and utilize the software and resources they need for work.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.