• Experienced with Windows Server Environment (2003, 2008, 2012)
o Installation, configuration and administration of Windows AD, DHCP, DNS, WSUS, FSRM
o Basic knowledge with System Center Configuration Manager
o Advanced experience in creating script for automation
o Windows Operating Systems (Windows 10, Windows 8, 8.1, Windows Vista, Windows 7)
• Virtualization
o Basic knowledge with VMWare
o Basic Knowledge with Windows Hyper-V
• Backup Software
o Knowledgeable with Symantec Backup
o Knowledgeable with Windows Server Backup
• Clone Deployment tools
o Symantec Ghost
o CloneZilla
o CloneDeploy
• Monitoring Tools
o Nagios
o Cacti
• Advance Desktop and Laptop Hardware and Software Troubleshooting
Experience: 5 - 10 years
I handled a few internal and external clients when i was working as a Desktop Support in a BPO company
Experience: 5 - 10 years
I started as a desktop support on a BPO company which has 5000+ of employees, We do troubleshooting ranging from client tools, client software and hardware, handling of company infrastructure, servers troubleshooting and support desk.
Experience: 5 - 10 years
Part of my task on my previous job was to call and report downed systems or tools on the global support desk, some of the clients i interacted with was from US, UK and Australia.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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