Dynamic, Cold Caller, Sales Representative, and E-Commerce Virtual Assistant with a proven track record in driving sales, boosting customer engagement, and providing exceptional support for online businesses.
Skilled in cold calling and closing sales through effective communication strategies, with a friendly, persuasive approach that converts leads into loyal customers. Experienced in managing e-commerce operations, including order processing, customer inquiries, dispute handling, and product page creation.
Key Skills:
Cold Calling & Sales: Expert in initiating high-quality cold calls, presenting products or services confidently, overcoming objections, and setting appointments for potential leads.
Customer Service: Strong background in providing prompt and courteous service, handling inquiries, processing orders, managing support tickets, and resolving disputes in a professional m
E-Commerce Support: Proficient in overseeing essential e-commerce tasks, including product listing, updating inventories, processing returns, and ensuring a smooth, enjoyable shopping experience for customers.
CRM Management: Experienced in using CRM software to track sales pipelines, manage customer interactions, and maintain organized, up-to-date records of leads and follow-ups.With a proactive approach and keen attention to detail, I aim to help businesses grow by optimizing every customer interaction and ensuring smooth operations across sales and e-commerce platforms.
Technical Tools: CRM system, GHL, E-commerce platforms (Shopify) Customer Support platforms (Freshdesk, HelpScout)
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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