Shopify DropShipping |E-Commerce CSR/ Freshdesk

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

November 24th, 2024 (4 days ago)

Member Since

January 22nd, 2020

Profile Description

Dynamic, Cold Caller, Sales Representative, and E-Commerce Virtual Assistant with a proven track record in driving sales, boosting customer engagement, and providing exceptional support for online businesses. 

Skilled in cold calling and closing sales through effective communication strategies, with a friendly, persuasive approach that converts leads into loyal customers. Experienced in managing e-commerce operations, including order processing, customer inquiries, dispute handling, and product page creation.

Key Skills:
Cold Calling & Sales: Expert in initiating high-quality cold calls, presenting products or services confidently, overcoming objections, and setting appointments for potential leads.

Customer Service: Strong background in providing prompt and courteous service, handling inquiries, processing orders, managing support tickets, and resolving disputes in a professional mUpgrade to see actual infor.

E-Commerce Support: Proficient in overseeing essential e-commerce tasks, including product listing, updating inventories, processing returns, and ensuring a smooth, enjoyable shopping experience for customers.

CRM Management: Experienced in using CRM software to track sales pipelines, manage customer interactions, and maintain organized, up-to-date records of leads and follow-ups.With a proactive approach and keen attention to detail, I aim to help businesses grow by optimizing every customer interaction and ensuring smooth operations across sales and e-commerce platforms.

Technical Tools: CRM system, GHL,  E-commerce platforms (Shopify) Customer Support platforms (Freshdesk, HelpScout)