Overview
Looking for full-time work (8 hours/day)
at $3.41/hour ($599.98/month)
Associates degree
Last Active
February 20th, 2025 (yesterday)
Member Since
January 18th, 2020
Profile Description
I am a Customer Service Representative with year of experience at Concentrix, supporting Disney+ customers. I excel in technical troubleshooting, billing resolution, and cross-functional communication. I managed 100+ daily interactions, maintaining a 97% customer satisfaction rate and a 98% first-contact resolution rate. I played a key role in reducing fraud and unauthorized access by 15% while contributing to a 10% increase in revenue through upselling. I am eager to bring my skills in customer support, attention to detail, and problem-solving to a new opportunity, confident in my ability to make a meaningful impact.
Top Skills
Other Skills
Basic Information
- Age
- 21
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Jose Del Monte, Bulacan
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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