Yzza

Executive Assistant | E-commerce CSR | Healthcare Analyst

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Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

February 20th, 2025 (yesterday)

Member Since

August 1st, 2012

Profile Description

8 years of working remotely, I have worked with various clients in different line of businesses. I have handled Real Estate Investors and Agents as clients and it has honed my skill in talking to clients. I have also worked as a Virtual Executive Assistant to a CEO in NYC with experience as a remote receptionist and also a Senior Customer Support Associate for a big e-commerce brand. I have also experience as a Healthcare Patient A/R analyst. Most of my experiences are all customer-facing positions and with my years of experience, I can confidently say that I have mastered the skill of handling and providing excellent customer service.

Top Skills

E-Commerce

Experience: 2 - 5 years

I have been in the E-Commerce industry since the start of the pandemic and this has honed my skills in understanding more on how the e-commerce market works.

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

I have handled a team of 13 agents that I have to personally train and support with my stay with the business. I have been the point of contact for almost every concern that they have and have been handling them pretty well.

Customer Support

Experience: 5 - 10 years

Being in the industry for more than 6 years, customer support is essential in every line of businesses that I have handled.

Other Skills

Basic Information

Age
30
Gender
Female
Website
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Address
San Pedro, Laguna
Tests Taken
DISC
Dominance:
Influence:
Steadiness:
Compliance:
English
C2(Advanced/Mastery)
Government ID
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