Milsen

Fulfillment and Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

March 31st, 2025 (6 days ago)

Member Since

January 15th, 2020

Profile Description

Welcome to my profile! I previously worked as a Team Leader for a web-based company outsourced in the Philippines. I have also provided customer service for an eCommerce store and worked as a Virtual Assistant. Through these experiences, I have enhanced a variety of skills, including:
• Providing customer service for eCommerce stores using Gmail, GSuite, Zendesk, and Gorgias
• Checking order status and shipping details through Shopify and AliExpress
• Customizing Shopify orders and processing refunds
• Fulfilling orders using Oberlo and AliExpress
• Managing Facebook and Instagram Postings• Handling disputes through PayPal, Affirm, and Stripe
I am goal-oriented and customer-focused, with four years of experience in customer service and technical support. As a self-motivated and determined professional, I effectively solve customer problems while building strong relationships and contributing to overall success. I strive for excellence in everything I do and have the ability to multitask while maintaining a primary focus on priority assignments. Additionally, I am a fast learner, consistent in my work, and approach every task with dedication and a positive attitude.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
26
Gender
Female
Website
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Address
Manila, Manila
Tests Taken
IQ
Score:  118
DISC
Dominance: 31
Influence: 24
Steadiness: 24
Compliance: 21
English
C1(Advanced)
Government ID
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