cristina

WordPress Support

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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

November 10th, 2024 (6 days ago)

Member Since

January 3rd, 2020

Profile Description

I am a WordPress support specialist with 11 years of experience working for several BPO companies and managing worldwide accounts. My job experience matches the responsibilities outlined in the offered position.
My most recent job is working as Product Support in a real estate company in the USA, I was able to assist several clients, depending on their website issue or request, but particularly with their website lead generation functionality. Furthermore, as part of the support, I also assist clients with their CRM concerns and ensure their account is properly connected to their website. I interact with them by email or chat, but if the issue is urgent, I call them for immediate action or confirmation.
My experience building websites using numerous sorts of platforms, such as WordPress, Website builders, and Weebly, is a result of my work for several web hosting companies in the US. I believe my hands-on experience and skills will prove relevant to your open role, my actual knowledge and abilities will be useful in your open position. We help our clients manage their domain names and email accounts using Google Workspace or Microsoft Office 365.
I also participated in the Quality team. My ability to solve problems and pay close attention to detail have both improved. I do possess exceptional written and verbal communication skills because one of our responsibilities is to coach agents and distribute a weekly report of the various teams involved in the operation.

Top Skills

Experience: 1 - 2 years

Email Support

Experience: 5 - 10 years

WordPress Support Webhosting Email Configuration

Experience: 5 - 10 years

Quality Analyst Evaluation

Other Skills

Basic Information

Age
32
Gender
Female
Website
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Address
Mandaluyong City, Mentro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 40
Influence: 42
Steadiness: 9
Compliance: 10
English
C1(Advanced)
Government ID
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