CSR, E-commerce Drop shipping, Shopify Drop Shipping

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

September 14th, 2024 (5 days ago)

Member Since

January 2nd, 2020

Profile Description

I'm a Customer service representative in BPO before, I worked for 6 years and Encounter a different kind of customer through chat, email, and Phone support, I also worked as a phone banker, customer support. I much specialize in online businesses like Upgrade to see actual info, Upgrade to see actual info. Upgrade to see actual info. I also had experience with e-commerce. Dropshipping around the US using Walmart as an order platform.


SKILLS:
•      Fulfill order's ( new skills ) 
• Answering emails not below 12 hours, we are not allowed to have SLA.
• Managing Agents 
• Product/skill trainer 
• Checking claims report
• Checking Feedback reports
• Checking Chargeback claims
• Listing our Metrics (in general) for the Customer service team
• Listing all the refunds and returns
• Contacting Seller for follow up refunds and returns
• Shipping Verification
• Shipping Follow up
• Outbound customer service 
• Fast Learner 

Looking forward to your response. 
RegardsUpgrade to see actual info Upgrade to see actual info Upgrade to see actual info