I worked as a customer service representative for 3 years and deals with people having issues or concern regarding their
Credit card account.
I have undergone extensive training in the Freelancing course at the Filipino Virtual Assistant Academy. I am Reliable, Efficient, and Productive because I love this field of work
-3 years experience in Customer Service working with a Financial Institution located in the United States-Undergo 1 month of extensive training for Freelancing at the Filipino Virtual Assistant Academy
Customer Service Skills
• Good Communication Skills: - an active listening
- ability to use positive language
- friendliness
- attentiveness
-English as a Second language
• Fast Learner
-I make sure that I am knowledgeable about the product or company that I am working with
• Patience
• Empathy
• Goal-oriented
General Virtual Assistance Skills
• Social Media Basics
• Social Media Accounts Creation and Optimization
• Social Media Content Planning and Creation
• Scheduling and Posting Social Media Content
•Organic Social Media Marketing
• Simple Website Creation
• Optimization and Management
• Online Writing and Marketing
• SEO On-Page Optimization
• SEO Off-Page Optimization
• Lead Generation
• Graphic Design
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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