Customer Service Superstar | Administrative Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 24th, 2024 (today)

Member Since

December 31st, 2019

Profile Description

Hi I'm Upgrade to see actual info, With a rich background in customer service handling Email, Phone, and Chat Support and Administrative Skills, I offer a comprehensive skill set to amplify your company's customer satisfaction rate.
With my exceptional customer service skills, I have helped my clients build and maintain strong relationships with their customers. My experience includes email support, tech support, live chat support, and customer service across various industries would enable me to be a valuable contribution to your company.
SERVICES OFFERED:
CUSTOMER SERVICE
- Maintain a polite and professional way of replying to an email
- Resolve complaints and queries through Social media and emails.
- Build rapport with clients and customers.
ADMINISTRATIVE SUPPORT:
-Develop and maintain a filing system
-Maintaining databases and tracking important deadlines
-Preparing presentations and documents
-Assist in resolving any administrative issues
-Maintaining databases and tracking important deadlines
-Managing schedules
My services include but are not limited to:
Skills:
- Customer Support & Satisfaction
-Email Management & Organization
-Appointment Setting
-Administrative Assistance
-Social Media Management
-Calendar Management
-Task Management
-Operations Support
-Technical Support
-Email Handling and Support
-Live Chat Support
-Data Entry
-Order fulfillment
-Order Management
-Appointment Scheduler
Tools:
-Helpscout
-Salesforce
-Sellercloud
-Zendesk
-Georgias
-Shopify
-Slack
-Goto
-Aircall
-Gmail
-Shopify
-Microsoft Office
-Google Suite
Available 24-7. A trusted Freelancer. LET'S CONNECT!