Mercedita

Customer Service -Chat and Email Support

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Overview

Looking for full-time work (7 hours/day)

at $3.00/hour ($462.00/month)

High school diploma

Last Active

November 17th, 2024 (yesterday)

Member Since

December 17th, 2019

Profile Description

I've been in Customer Service for over 6 years. This gave me exposure to handling different customers that needs help with any concerns and issues. I am confident that I can handle the customer with excellence and satisfaction.
I believe that people should do things at which they are good or in which their hearts lay. I would love to help and assist all the customers and prioritize their needs as a part of the company to be grown and be successful. I am always honest and I am never afraid of doing hard work.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

I helped the customer to decide the best products, assisted them to place the order, answered their questions, address their concerns when they're asking about the status of their orders and solved their problems in accurate and in a timely manner through email support using the ticketing tool such as Zendesk, Freshdesk, and Gorgias.

Other Skills

Basic Information

Age
38
Gender
Female
Website
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Address
Hilongos, Leyte
Tests Taken
None
Government ID
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