Dean

Customer Service representative

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.60/hour ($1,161.60/month)

Bachelors degree

Last Active

November 7th, 2024 (today)

Member Since

December 14th, 2019

Profile Description

Bringing over a decade of experience in the dynamic BPO landscape, I've handled diverse roles including customer support, technical assistance, IT service desk, sales, collections, and subject matter expertise.

My skill set spans across voice, email, and chat support, adeptly managing billing disputes, and nurturing fresh talents during their pivotal "nesting" phase.

In 2020, I leaped to freelancing and quickly rose to a supervisory role. That meant handling customer concerns and coaching teaUpgrade to see actual infombers, quality-checking their work, and ensuring our job board stayed above board.

With my diverse skill set and hands-on experience, I'm equipped to tackle any challenge head-on, whether navigating complex issues, fostering effective communication, or leading a team to success.

Top Skills

Customer Support

Office and Administration » Google Sheets

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Email Management

Customer Support » Phone Support

Experience: 5 - 10 years

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Basic Information

Age
34
Gender
Male
Website
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Address
Caloocan, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 39%
Influence: 5%
Steadiness: 23%
Compliance: 33%
English
C2(Advanced/Mastery)
Uploaded ID
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