Experienced customer support professional with over 7 years in customer service, administration, and operations. Skilled in handling visa applications, lead generation, and sales support, with a strong background in managing client communications and executing administrative tasks. Adept at problem-solving, maintaining attention to detail, and delivering exceptional service across multiple industries.
**Visa & Passport Services: Expertise in U.S Visa, ESTA, etA Canada, NZeTA., Schengen Visa, Global Entry, U.S. Passport and other international visa applications, including form completion, document verification, and applicant guidance.
**Customer Service & Support: Handling inquiries, complaints, and billing issues via phone,
**Cold Calling & Appointment Setter: Experienced in cold calling, skip tracing, and managing marketing campaigns to generate and convert leads using Xencall/Ready Mode dialer.
**Administrative Functions: Managing payroll, attendance, scheduling, and executive support tasks.
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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