Customer Support/ Visa Specialist/Cold Caller/Real Estate

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

BS Computer Engineering

Last Active

November 12th, 2024 (2 days ago)

Member Since

December 14th, 2019

Profile Description

Profile DescriptionAs a Customer Support Specialist with over 7 years of experience, I effectively managed inbound and outbound calls, live chats, and emails. I focused on providing professional responses and resolving issues promptly to ensure customer satisfaction. I maintained accurate records in the CRM system and collaborated with cross-functional teams to address complex inquiries. Additionally, I assisted in training new teaUpgrade to see actual infombers on best practices. My strong communication and problem-solving skills, along with my ability to thrive in a fast-paced environment, led to consistently high customer satisfaction ratings.
Skill Summary: 
Visa ProcessingLead ManagementCold CallingText, Calls, and Email ManagementService/Google Review ManagementAppointment Setting/Booking Management
Proficient with the following tools: ZendeskRVMMojoXencallSalesForceRingCentralSlackAsanaSiebelTLSVidexPropstream