Being an e-commerce Virtual Assistant for almost three years and in a Business Process Outsourcing (BPO) as a Customer Service Representative for nearly five years has given me the knowledge, skills, and abilities necessary to take advantage of freelance job opportunities.
Throughout this 8-year experience, I’ve acquired the skills to not only focus on handling customers’ requests in terms of their subscription, orders, and invoicing but also closely work with equally talented individuals and collaborate on the internal aspect of the business as a whole, in terms of logistics, suppliers, company branding and social media engagement, and
As I continue my freelance career in an era when everything is now done remotely, I am constantly eager to learn new skills and put them into practice to meet your expectations and contribute significantly to the business.
I am proficient in the following platforms:
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• Instagram
• Canva
• Zendesk
• Freshdesk
• ShipStation
• Amazon
• Trello
• Stripe
• Shopify
• Slack
• Voxer
• Zoom
• Hootsuite
• MS Office
• MS Excel
• Loom
• Google Calendar
• G Suite
• LastPass
I am looking forward to working with you and your team!
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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