I previously worked as an AirBNB Resolutions 1 Case Manager and transitioned to working as a VA/Freelancer in 2019, continuing to date. My expertise lies in assisting clients with property management and offering Co-Hosting Services. I possess comprehensive knowledge of navigating various booking platforms' protocols and guidelines. I am dedicated and diligent, capable of working efficiently with minimal supervision.
My skills include:
- Listing Creation
- Maintenance Coordinator
- Cold-Calling
- Cold
-Appointment setting
-Messaging guest communication and providing great customer service
- Communicating with cleaners and maintenance team about any problems that may come up
- Hiring and managing contractors, plumbers, handymen etc to get maintenance issues resolved immediately
- Filing claims
- Managing inventory levels and coordinating purchasing and delivery of inventory
- Managing reviews
- Manage and create new listings
- Proficient in managing guest relations across multiple booking platforms like Airbnb, VRBO, and
- Experienced in creating listings for properties.
- Skilled in coordinating with cleaning services.
- Capable of handling claim filing procedures.
- Knowledgeable in managing disputes related to review removal.
- Well-versed in various administrative tasks.
-Able to provide support via phone, chat, and
Other skills:
-Product Research (Ecommerce)
-Social Media Management (Post scheduling, Engagements) FB & IG
-Basic Canva editing
Here are the tools that I am familiar with:
1. Airbnb
2.
3. VRBO
4. Expedia
5.
6. Hospitable
7. Ring
8. IGMS
9. Uplisting
10. Buildium
11. Autohost
12. Intelius
13. Cloudbeds
14. WordPress
15. Zapier
16. Mailchimp
17. Pricelabs
18. Nextiva
19. Filezilla
20. HubSpot
21. Google Sheets
22. Siteground
23.
24. Google Data Studio
25. Canva
26. Hostaway
27. Corebridge
28. Podium
29. Ooma
30. Microsoft Teams
31. Outlook
32. Touch Stay
33. Breezeway
34. Go High Level
35. Marriot
36. Enso Connect
37. Operto
38. Notion
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