Airbnb/STR Property Manager

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

BSBA-Marketing Graduate

Last Active

March 19th, 2025 (3 days ago)

Member Since

December 5th, 2019

Profile Description

With over 5 years of experience in the industry, I began my career as an Airbnb Resolutions Case Manager before transitioning to a successful role as a VA/Freelancer in 2019. 

Since then, I’ve established a solid reputation for helping clients with property management and delivering exceptional co-hosting services. With an in-depth understanding of various booking platforms and their protocols, I ensure smooth and efficient operations for my clients. Recognized for my dedication and strong work ethic, I take pride in consistently delivering top-quality results with minimal supervision, always aiming to exceed expectations.

My Expertise Includes:
*Building and optimizing compelling property listings
*Coordinating efficient maintenance schedules
*Expert in cold-calling and cold email outreach to generate leads
*Skilled in appointment setting to streamline operations
*Providing exceptional guest communication and top-tier customer service
*Liaising with cleaning and maintenance teams to ensure smooth operations
*Hiring and managing contractors (plumbers, handymen, etc.) to resolve issues quickly
*Filing and managing insurance claims with precision
*Overseeing inventory management and coordinating purchasing and deliveries
*Expert in review management to maintain a positive online reputation
*Proficient in guest relations across multiple booking platforms, including Airbnb, VRBO, and Upgrade to see actual info
*Experienced in listing creation and property optimization for maximum bookings
*Strong coordination with cleaning services for timely turnarounds
*Handling claim filing procedures and resolving disputes effectively
*Well-versed in administrative tasks and virtual support
*Offering multi-channel support via phone, chat, and email
*With a passion for providing exceptional service and ensuring smooth operations, I am committed to delivering results and supporting your business in every step of the way.

Additional Skills:
*Ecommerce Product Research for market insights and competitive analysis
*Social Media Management including post scheduling, content creation, and engagement on Facebook and Instagram
*Basic Canva Editing to create eye-catching designs and visuals

Tools & Platforms I’m Proficient In:
Property & Booking Management: Airbnb, Upgrade to see actual info, VRBO, Expedia, Upgrade to see actual info
Hospitable, IGMS, Uplisting, Hostaway, Cloudbeds, Autohost, Operto, Minut, Doorloop, FurnishedFinder, Zillow, FMLS, Silverdoor

Customer & Guest Communication:
Ring, Nextiva, Podium, Ooma, HubSpot, Microsoft Teams, OutlookBreezeway, Touch Stay, Butterfly MX

Social Media & Marketing:Facebook/Instagram Business Manager, Canva, Mailchimp, Google Data Studio, Zapier, Pricelabs, Corebridge, Seam

Ecommerce & Content Management:
WordPress, SiteGround, Google Sheets, Buildium, Intelius, Notion, Marriott, Enso Connect, Go High Level

With my versatile skill set and expertise in industry-leading tools, I am well-prepared to deliver results and contribute to your business in key areas, including property management and digital marketing. 

Let’s collaborate to achieve success!