Experienced Customer Service Representative for E-commerce Dropshipping Business

Are you looking for a challenging role where you can leverage your customer service experience for a rapidly growing e-commerce dropshipping business? Then we're looking for you!

As a Customer Service Representative, you'll be responsible for handling inquiries, complaints, and disputes from our customers in the Netherlands, Belgium, and Germany. You'll be the first point of contact for customers via email and chat, ensuring their queries are resolved promptly and professionally.

What we're looking for:

Experience in customer service, preferably in an e-commerce environment
Familiarity with handling disputes via Stripe, Klarna, and Credit Card
Excellent communication skills in English
Ability to remain calm under pressure and solve problems efficiently
Team player with a proactive attitude

What we offer:

A dynamic work environment within a fast-growing e-commerce business
Opportunities for personal development and growth
Competitive salary and benefits package

Ready for this challenge? Please send your CV and cover letter to our message inbox. We look forward to receiving your application!