I see you need a virtual assistant. With solid experience in the BPO and VA field, I might be the right fit. Let's hop on a call and discuss how I can help you with your needs.
- 2+ years experienced as Shopify Support Advisor directly from Shopify.
- 3+ years of Customer Service & Technical Support.
SKILLS IN THE ECOMMERCE INDUSTRY - SHOPIFY
PLATFORM NAVIGATION
- Navigating the Shopify admin through different sections, settings, and features.
PRODUCT MANAGEMENT
- Knowledge of adding, editing, and managing products within Shopify.
- That also includes variants, inventory management, and product categorization.
ORDER PROCESSING
- Familiarity with the order fulfillment process in Shopify.
- Handling order cancellations, refunds, and managing order statuses.
THEME CUSTOMIZATION
- Ability to customize Shopify themes using the theme's core features.
- Understanding theme settings, and layout adjustments.
APP INTEGRATION
- Knowledge of integrating and troubleshooting third-party apps.
- Finding the app based on your needs.
PAYMENT GATEWAY SETUP
- Experience in setting up and configuring various payment gateways.
- Troubleshooting payment-related issues.
SHIPPING CONFIGURATION
- Understanding and configuring shipping settings in Shopify.
DISCOUNTS & PROMOTIONS
- Expertise in creating and managing discounts and promotions.
STORE SETTINGS & CREATING POLICIES
- Knowledge of configuring store settings and policies.
RESPONSIVE DESIGN
- Familiarity with ensuring a responsive design for the online store.
ANALYTICS & REPORTING
- Knowledge with the Shopify analytics for tracking store performance.
I am happy to showcase my sample websites, these are themes I designed using the core features of Shopify Dawn theme. Why not check them out!
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Apart from that, here are some website concepts I created using Canva:
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To add up, I'm familiar with CRM and editing tools. No need to worry as I'm open to exploring and adjusting to new tools too.
- Canva
- Zendesk
- HelpDesk
- Chatra
- Athena
- Jira
- Slack
- Google Workspace (Google Drive, Docs, Sheets, etc.)
- ChatGPT
- Zoom
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- Microsoft Teams
If you think I'm a good match after reviewing my profile, feel free to reach out anytime. I'll respond immediately. You can also find me on WhatsApp,
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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