Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $8.96/hour ($1,576.96/month)

Bachelors degree

Last Active

April 11th, 2024 (17 days ago)

Member Since

March 20th, 2023

Profile Description

Hello there!
Thank you for checking out my profile. Here's a quick overview of my skills and strengths. I am efficient, organized, and self motivated. I have outstanding written and verbal communication skills and am a problem solver. I work well with others, under pressure and with minimal supervision. I have worked in the customer service industry for more or less 10 years handling retail, publishing, entertainment, banking, after-sales. and a lot more.
I am also proficient in the following:
• G Suite
• Microsoft Office Suite
• Canva and Adobe Spark
• Slack, Zoom, and Microsoft Teams
• Salesforce and Zendesk
• SEO
• Social media marketing and Web Research
• Lead Gen
• Facebook ads
• Event Planning
In my line of work, I have also assisted in creating Knowledge Base, Macros, Spiels, and cheatsheets for other employees which has helped for the betterment of Quality Scores and Promoter Scores.
I was a Subject Matter Expert in my recent employment with Valor Global and was assigned to assist newly-hired advocates as well as monitor team stats and scores.
I am extremely creative and can think outside the box more htan most.
If you're looking for someone who can get the job done- I'm here for you!