Customer Service Representative
Teleperformance (J.p. morgan chase)
2022-Present
A claim specialist/ chase telephone banker
- Utilized product knowledge and customer protocols
to resolve issues efficiently and reduce wait times.
- Achieved a 97% customer satisfaction rating for
continuously providing excellent customer
volume by 20%.
- Resolved customer disputes in a timely fashion by
leveraging product knowledge.
- Cultivated customer relationships and increased
sales by offering information about new products.
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.