Current Employment Status:
Hired Full Time on May 1, 2024
Lawrence
Specialist - Master Data Management
Overview
Looking for full-time work (8 hours/day)
at $3.00/hour ($528.00/month)
Bachelors degree
Last Active
May 1st, 2024 (2 days ago)
Member Since
December 17th, 2022
Profile Description
Title:
Specialist - Master Data Management
Top Skilled Process coordinator
Multi-skilled Back Office Agent
Hi there,
I am an experienced Back Office Specialist and Customer Service Representative with a successful track record in multinational corporations like DHL Global Forwarding and IGT Solutions Pvt. Ltd.
Specializing in data analysis, process coordination, back-office support, and client communication, I have been consistently recognized for my performance, culminating in a nomination for Employee of the Year in 2021 and have been acknowledged by executives, including the EVP of Business Support and CFO of DHL Global Forwarding, Freight.
At DHL Global Forwarding, I coordinate with global partners, analyze system challenges, and ensure accurate data uploads, while also providing back-office support for Shared Services Operations.
Previously, as a Travel Consultant at IGT Solutions Pvt. Ltd., I excelled in guiding clients through travel reservations and providing exceptional customer service. Additionally, I gained valuable experience in quality management during internships with Lufthansa Technik Philippines.
Here are some key skills I bring to the table:
Administrative Support
Analytical Skills
Data Management
Quality Control
Process Coordination
Collaboration & Client Communication
Customer Service
Problem Resolution
Back-Office Support
Documentation Management
Transportation Management & Travel Reservations
MS Office & Cargo Wise One Applications
I am committed to delivering high-quality work and am eager to leverage my skills to support your team. If you are seeking a reliable and dedicated Back Office Specialist and Customer Service Representative, I would love to discuss how I can contribute to your projects.
Thank you for considering my profile. I look forward to the opportunity to work together.
Best regards,
Top Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Through my responsibilities in TMS Global Rates Management, I gained experience in profiling and transferring global rates between systems, demonstrating proficiency in managing data effectively within the organization's databases.
Office and Administration » Administrative Support
Experience: 2 - 5 years
As a Process Associate & Specialist involved providing comprehensive back-office support for Shared Services Operations, indicating proficiency in administrative tasks such as data entry, scheduling, and record keeping.
Office and Administration » Analytical
Experience: 2 - 5 years
In my role as a Process Associate & Specialist, I utilized analytical skills to identify delays, obstacles, and weaknesses in rate uploading processes, enabling me to make informed decisions and implement improvements.
Other Skills
Customer Support » Customer Service
Experience: 6 months - 1 year
As a Travel Consultant, I was responsible for providing excellent customer service by addressing client inquiries, resolving issues, and ensuring a positive experience throughout the travel booking process.
Office and Administration » Communication
Experience: 2 - 5 years
My interactions with global business partners and coordination with airlines highlight my ability to collaborate effectively with stakeholders and communicate clearly to address their needs and concerns.
Office and Administration » Problem Solving
Experience: 2 - 5 years
My experience in handling client complaints, cancellations, and alterations demonstrates my adeptness in resolving issues promptly and effectively to maintain customer satisfaction.
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Implementing stringent quality control measures to guarantee the accuracy of uploaded rates in my previous role showcases my attention to detail and commitment to maintaining high standards in operational processes.
Office and Administration » Documentation
Experience: 2 - 5 years
Coordinating with airlines to ensure accurate documentation suggests proficiency in managing and organizing documentation effectively to support operational processes.
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor, Cavite
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 11
- Influence: 27
- Steadiness: 38
- Compliance: 24
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
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