I have been working in the BPO industry as a customer service representative for more than 4 years. I have handled hotel bookings, telecommunication services and online shopping/e-commerce.
I have always provided 5-start rating to customers since it's always my top priority to give them satisfying
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.