Excellent Customer Service and Sales - Worked in a BPO for 10 years from an agent to a supervisor. I have great exposure in supporting irate customers, helping them calm down by thinking outside of the box and finding solutions to what matters to them.
Root cause Analysis - uses different methods such as Ishikawa and Fishbone Technique to identify gaps and provide resolution to address it
Data Encoding - excellent in Microsoft Office and Google Sheets
Efficiently versatile - works under minimal to no supervision, can easily adapt to changes in business and deliver results in a timely manner.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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