Virtual Operations Manager

Are you a tech-savvy, detail-oriented leader with a passion for optimizing processes and driving operational success? We’re looking for someone just like you to take the reins as our Operations Manager! Help us keep things running smoothly while leading the charge in streamlining our workflows and ensuring top-notch customer satisfaction.

About the Role:
As our Operations Manager, you’ll be at the heart of our day-to-day operations—ensuring everything from schedules to customer interactions run seamlessly. You’ll have the chance to make a real impact by overseeing key tasks, managing our CRM systems (like REI BlackBook), and driving continuous improvements to our processes for maximum efficiency.

What You’ll Be Doing:

Operations Oversight: Manage daily operations, ensuring everything runs smoothly from client interactions to administrative duties.
Team Coordination: Act as the communication hub—facilitating team collaboration, monitoring productivity, and ensuring projects stay on track.
Client & Customer Relations: Be the face of our company! Handle client communications, resolve issues quickly, and keep customers happy with your professionalism.
Systems Optimization: Oversee and optimize our tech stack, including CRM tools, communication platforms, and project management systems. Always look for ways to improve and automate processes.
Financial & Reporting Oversight: Keep a close eye on budgets and expenses. Provide leadership with insightful reports and ensure invoicing and billing are accurate and timely.
What We Offer:

Schedule: Full-time, 40 hours a week, 5 days a week
Location: Work from home – enjoy the flexibility and comfort of your own space
Salary: Php 100,000/month, paid biweekly via Wise Transfer
How to Apply:
Ready to make an impact and take your career to the next level? We’d love to meet you! Send us a creative video introduction sharing why you’re the perfect fit for this role and highlight your experience. Show us your personality and skills!

Click here to apply: https://docs.google.com/forms/d/e/1FAIpQLSfb2I_zEoNKM0t_WypBL9iFJcITe6AJ3VgC6BKFsCIAVC6wrQ/viewform