Full-Time Shopify VA - Customer Service, Dispute Management & Supplier Communication

I am looking for a Full-Time Shopify VA with experience in customer service, dispute management, and supplier communication.

Required Experience:

Strong knowledge of managing a Shopify account is REQUIRED.
Experience in handling customer service inquiries, chargebacks, and dispute management is REQUIRED.
Experience in supplier communication and managing order fulfillment issues is REQUIRED.
Excellent written and verbal communication skills in English.
You will handle a variety of tasks related to customer service and coordinating with suppliers. I will provide tutorials and guidance for most tasks.

Work Schedule:

Monday through Saturday.

About Me:
I've been working in e-commerce for over two years, focusing on building and scaling successful online businesses. I'm eager to expand my team and collaborate with individuals who are passionate about helping us achieve our business goals.

To Apply for the Job:

Change the subject line to: "I Want to Work for You [Insert my name] - Full-Time Shopify VA"
At the top of your message, write 2-3 sentences explaining why you'd like this position and why you're a good fit.
Answer the following questions:
1. Describe your experience managing customer service, dispute resolution, and supplier communication
2. Describe your experience working with Shopify
3. Which part of this job are you most experienced in?
4. Do you have any additional skills or experience that would make you a great fit for this role?
5. Do you have experience with Help Scout?

Looking forward to hearing from you!

Thank you,
Mounir Mechrouh