Customer service / Office Assistant

Join us as the heart of our studio! As the Office Coordinator for our vibrant permanent makeup brand, you’ll be at the forefront of our operations, ensuring seamless organization and an exceptional client experience.

Daily Tasks:
Before you apply, ensure you meet these essential requirements:

• Fluent in English (spoken, written, and reading)
• Proven experience in office management or administrative roles
• Self-starter with an entrepreneurial spirit, thriving in a dynamic environment
• Proficient with computer software (Microsoft Office, G-Suite, PayPal)
• Familiarity with Mailchimp, Square Space, Canvas, Asana, Google Drive, Google Slides, and other management resources
• Excellent writing and verbal communication skills
• Exceptional time management and multitasking abilities
• Full-time availability, including weekends
• Positive attitude and effective problem-solving skills
• Minimum of 2-4 years managing teams in sales

Potential Duties:

• Answering all business lines with a welcoming tone
• Booking appointments efficiently using Square.com
• Organizing and promptly responding to daily emails
• Managing artist schedules with finesse
• Maintaining the office condition and coordinating repairs
• Drafting and maintaining office policies for smooth operations
• Ensuring timely invoicing and payment processing

Bonus Responsibilities:

• Handling social media inquiries across platforms (Facebook, Instagram, Google, Yelp)
• Responding to reviews on Google and Yelp to enhance our online presence
• Following up and confirming appointments to keep our schedule on track
• Efficiently filing customer photos within Google Drive
• Crafting monthly blog posts and biweekly newsletters
• Editing and posting engaging photos to social media platforms
• Creating a comprehensive training manual for future use
• Developing and implementing exciting promotions to captivate our audience

Be part of our creative journey, where your organizational prowess and positive energy will shape the success of our studio!
This Job is from Part-time to Full-time

IMPORTANT:
When applying, please ensure you include the following:
-Your resume
-Your portfolio
-A voice recording
Applications missing any of these components will not be considered.

**This position starts as part-time and may transition to full-time.**