Customer Success & Onboarding Specialist (GoHighLevel, Duda, Zapier, ChatGPT)

Note: Applications must be submitted through OnlineJobs.ph. If you reach out through any other platform or method, your application will not be considered.

We are seeking a Customer Success & Onboarding Specialist with excellent spoken and written English skills to manage client relationships, onboarding, and the deployment of digital marketing solutions. You will be responsible for setting up websites, configuring tools, and ensuring clients understand and get the most out of our services. This role is primarily about client communication and managing automated systems, with training provided for all technical tasks.

This is a part-time position at $7/hour for the first 30 days, with potential for full-time employment based on performance.

Work Schedule:

Part-Time: 9:00 AM to 1:00 PM EST (Monday to Friday)
Full-Time (Upon Promotion): 9:00 AM to 5:00 PM EST (Monday to Friday)
Time Tracking: You must be logged into Time Doctor during working hours.

Key Responsibilities:

Client Onboarding: Guide clients through the initial setup process and ensure they understand the services we provide.
System Deployment: Set up websites, calendars, and automated tools like follow-ups and appointment scheduling.
Client Communication: Handle client emails, calls, and support requests professionally and promptly.
Workflow Management: Monitor and manage automated processes to ensure everything runs smoothly.
Reporting: Send automated reports and updates to clients and assist with general client follow-ups.

Skills Required:

Fluent English: Strong written and spoken English skills are essential.
Tech-Savvy: Basic understanding of websites, CRM tools, and automation (training provided).
Attention to Detail: Ability to follow procedures accurately and double-check work.
Organizational Skills: Manage multiple tasks and keep track of client needs efficiently.

You must have a desktop computer with a monitor, a stable internet connection, and a working webcam and microphone. You must be comfortable speaking with clients over the phone and be logged into Time Doctor during working hours to track your hours for payroll.

What We Offer:

Training: Full training provided for all tools and processes.
Growth: Potential for full-time employment after a 30-day trial period.

To apply, please submit your resume through OnlineJobs.ph. Applications without a resume will not be considered. Additionally, explain your prior experience with GoHighLevel, Duda, Zapier, and ChatGPT. If you don’t have experience with these tools, describe why you're interested in learning about them.

After you apply, if you are considered, we will send you a link to complete a video interview to assess your fluency and communication skills.

Note: Applications must be submitted through OnlineJobs.ph. If you reach out through any other platform or method, your application will not be considered.