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TYPE OF WORK
Part Time
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SALARY
$4-5/hr
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HOURS PER WEEK
20
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DATE POSTED
Feb 20, 2025
Position: Customer Service & Sales Virtual Assistant
Hours: Starts at 20 hours/week, with potential to increase to 40 hours/week
Pay: $4-5/hour
Timezone: CST
To apply, fill out the following form:
Job Overview
We are looking for a Customer Service & Sales VA with strong communication skills, a neutral or Americanized accent, and a proactive approach to handling both inbound customer support and lead nurturing. This role requires someone who can engage new hot leads in HubSpot, guide them toward booking a demo, and help convert them into paying clients. The ideal candidate should be comfortable handling inbound calls, live chat, and
Responsibilities
- Lead Nurturing & Sales Support
- Respond to new hot leads in HubSpot with the goal of nurturing them and booking a demo.
- Guide leads through the sales funnel, answering questions and addressing objections to convert them into closed clients.
- Schedule and manage demos and sales appointments efficiently.
- Customer Support & Onboarding Assistance
- Respond to customer inquiries via Zendesk (live chat,
- Resolve onboarding questions for new clients and ensure a smooth setup process.
- Close support tickets with accurate and helpful responses.
- Keep the company’s FAQ section updated in Zendesk based on common questions.
Requirements
- 2+ years of customer service and/or sales experience (preferably handling inbound calls and lead nurturing).
- Experience with Zendesk & HubSpot (or similar CRM/helpdesk software).
- Strong English communication skills with a neutral or Americanized accent.
- Quiet and professional work environment (no background noise, pets, or distractions).
- Headset with a microphone for clear voice quality.
- Confidence in handling objections and guiding leads toward booking demos.
- Ability to work within CST business hours.
To apply, fill out the following form:
