: Appointment Setter

We are seeking a motivated and detail-oriented Appointment Setter to join our team at SG Insurance Firm. The ideal candidate will be responsible for scheduling appointments with prospective clients, ensuring a smooth transition to our sales team, and maintaining a high level of professionalism while communicating with potential clients.

Key Responsibilities:

1. Reach out to prospective clients via phone, email, or other communication channels to schedule consultations or appointments.
2. Confirm appointment details and provide necessary information regarding insurance services.
3. Maintain and update customer information in the CRM system accurately and promptly.
4. Work closely with the sales and customer service teams to ensure a seamless appointment setting process.
5. Follow up on leads, ensuring timely responses and resolutions.
6. Maintain a professional and friendly demeanor while speaking with potential clients.
7. Meet or exceed appointment-setting goals and performance metrics.
8. Assist in managing appointment calendars and ensuring there are no scheduling conflicts.
9. Handle any client inquiries or concerns related to appointments in a courteous and professional manner.

Requirements:

- We are looking for an applicant with experience working in appointment setting, particularly with SG (Singapore) appointments.
- Experience in this area would be a great asset and highly valued.
- Previous experience in appointment setting, telemarketing, or customer service is preferred.
- Strong communication skills, both verbal and written.
- Ability to handle objections and maintain a positive attitude.
- Organized, detail-oriented, and able to manage multiple tasks efficiently.
- Proficiency in Microsoft Office Suite and CRM software.
- High school diploma or equivalent (additional education in business or related fields is a plus).
- Knowledge of the insurance industry is a plus, but not required.

Working Hours:
[Monday – Friday, 10:30 - 7:30pm] (GMT+8)

If you believe you are the right fit for this role, please fill out the form below. Then wait for my team to contact you to schedule your initial interview.

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Thank you, and I look forward to working with you soon!