Production Assistant

Trusted provider of promotional products, helping brands create customized merchandise for marketing and events. We are looking for a Production Assistant to manage order processing, track shipments, and support client communication.

Key Responsibilities:
* Create and process sales orders accurately in the system.
* Send purchase orders to suppliers and vendors.
* Track shipments and provide clients with timely updates.
* Communicate with vendors and suppliers to confirm order details and delivery timelines.
* Assist the sales team by ensuring smooth order fulfillment.
* Maintain accurate records of orders, invoices, and tracking numbers.
* Resolve order issues such as delays or discrepancies by coordinating with suppliers and clients.

Qualifications & Skills:

Experience in order processing, customer service, or administrative support (preferred).
Familiarity with order management software (e.g., commonsku, Sage).
Strong attention to detail and ability to handle multiple tasks efficiently.
Excellent communication skills for coordinating with clients and vendors.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in Microsoft Office (Excel, Outlook) or Google Workspace.

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