Virtual Medical Assistant (JOB ID:JOJO)

Job Title : Virtual Medical Assistant
Job ID : JOJO
Industry : Healthcare
Location : PH
Hours : Monday - Friday, 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM CST
Pay rate : $1000/month
Target Start : December 2nd week

About the Client:
The client is a dedicated medical professional specializing in gynecology and nutritional medicine, committed to providing exceptional care to patients. Their practice focuses on improving patient health and well-being through personalized treatment plans and advanced medical procedures. With a strong emphasis on efficiency and patient satisfaction, the practice integrates modern technology, including Athena EHR, to ensure seamless operations and quality service.

Role Overview
The Virtual Medical Assistant will play a critical role in ensuring smooth daily operations, providing exceptional patient support, and facilitating efficient administrative processes.
Primary Responsibilities
Patient Communication:
Answering phone calls and addressing inquiries in a professional, friendly manner.
Scheduling appointments and managing the doctor’s calendar.
Following up with patients for appointment reminders or post-visit communications.
Insurance and Referrals:
Verifying insurance eligibility and processing insurance documents.
Managing patient referrals and providing updates to referral doctors.
Administrative Support:
Utilizing Athena EHR and Phoresia systems for medical records and insurance processing.
Coordinating marketing appointments to enhance patient outreach.

Qualifications
Required:
Fluent English communication skills with minimal accent for seamless patient interactions.
Experience in medical assisting or virtual assistant roles.
Familiarity with medical terminology and insurance office procedures.
Proficiency with Athena EHR and Phoresia systems or the ability to learn quickly.
Preferred:
Previous experience in a medical office, clinic, or healthcare setting.