Virtual Assistant

Job Purpose
Responsible for acting as the assistant to the Sales & Operations Manager. This includes his quotations, drawing take-offs, administration, email inbox management and planning follow up tasks to:

1. Ensure that he focuses his time on larger customers/project work
2. Support him with customer enquiries to help free up his time to support more customers and grow sales
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Key Responsibilities & Duties
Major Responsibilities include but are not limited to:

1. Manage emails, information, and other communications; answer where possible - highlight and prioritise those that only the Sales and Operations Manager can answer
2. Work on new customer enquiries taking them from initial enquiry and rough concepts, do take-offs from customer drawings and put quotations together
3. Communicate with the Sales and Operations Manager re pricing before sending quotations to customers and setting follow-ups on the CRM for the Sales and Operations Manager to contact
4. Work with suppliers, sending customer enquiries and drawings to them
5. Support Sales and Operations Manager with customer and site visits and be able to work proactively on email inbox and respond when Sales and Operations Manager isn’t available
6. Once customer orders have been received, communicate by email and provide a handover to the purchasing team of the order and file the order, customer quote request, supplier quote, any drawings and all correspondence in the correct place for purchasing team to retrieve from

To flexibly carry out any other occasional duties that are reasonably within the employee’s skill and ability level when requested.