Customer Service Agent for Fashion Store – Long-Term Opportunity

We’re looking for an experienced Customer Service Agent to join our fashion store team. Are you passionate about providing exceptional customer support, resolving disputes, and ensuring the best customer experience? Ready to grow with a dynamic company? Then we want you!

Responsibilities

Respond to customer inquiries with a personal and professional touch.
Track order statuses to ensure timely delivery and update customers proactively.
Handle disputes (e.g., PayPal, Stripe) efficiently and fairly.
Gather customer feedback and suggest improvements.
Help refine and optimize customer service processes.
Requirements
2+ years of customer service experience, preferably in e-commerce.
Experience with customer service platforms.
Strong communication skills, attention to detail, and a proactive mindset.
Fluency in English; other languages are a bonus.
A desire to grow with the company long-term.

What We Offer

A long-term position with growth opportunities.
Competitive pay and flexible hours.
A chance to join a supportive, growing team.
How to Apply
Submit your CV and a brief cover letter explaining your experience and interest in the role. To show attention to detail, include the word “strawberry” in your application.

We’re excited to welcome someone who is passionate about customer service and ready to grow with us!