Administrative Assistant,SAP

We are looking for the next superstar Amazon VA for our family. A caring, well-rounded team member with drive & passion for adding value and being a part of a growing company.

Requirements:
Persistent and driven
Organized, Detail-oriented, Positive attitude, and Resourceful
Willing to be trained for a new role if needed.
Flexible to work with team members for additional tasks.
Must demonstrate good communication skills and collaboration with the team.
Must have a fast and stable internet connection, preferably with a backup power source in case of power interruption.
High-level written English.
High-level spoken English and comprehension.

Nice to have knowledge of Amazon Account Health and Performance Notification.

Job details:
Check the most recent notifications and warnings in the Performance Notification and Account Health sections.
Create tickets on Freshdesk to notify the client.
Keep track of all notifications and warnings.

Additional things to note:
All client communication is done via email. Phone is not required.
Hubstaff time tracking is required
Disclosure of other contracts is required
The role is during daytime US business hours 9a-6p EST US time (your overnight).
This is a full-time position that requires exclusive work during your shift with a total of 40hrs/week
Salary is paid on a biweekly basis
15 days PTO/year

***Training will be provided in terms of our specific process and workflow but you need to know basic Amazon Seller Central navigation. Some basic tasks include logging in to Seller Central accounts, answering support messages, handling Amazon Account health and Performance Notification, and filing escalation cases to Amazon.***

We are a fast-growing company that values hard work, supporting each other and a work-life balance. I am looking for highly motivated VAs who are fast learners and independent, who can problem solve and take initiative. Giving the best care to our clients by taking care of their businesses is our top priority!

TO APPLY
1. Fill out this form forms.clickup.com/8498802/f/83bkj-25038/2WPCFY3S3I7XASVZW7
2. For the voice recording, share why you are interested in this role and what skills you possess that will make you successful in this role. You can use vocaroo.com/ or a similar app. Please only send a link, not the downloaded file. DO NOT SEND A PRE-RECORDED VOICE MEMO.
3. Resume should be in PDF format

******If you do not follow instructions, your information will not be reviewed and you will not be considered.*******


Angelica
Riverbend Consulting