I have extensive experience in customer service industry, both as front-liner and as part of leadership team.
I have more than 10 years experience in business processing offshore for the following lines of business:
directory assistance
collections
technical accounts for telco
hotel reservations
claims management
mortgage services
property management
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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