Current Employment Status:
Hired Full Time on Nov 10, 2022
If you are looking for a ROCKSTAR VA who can help you with your daily tasks management and get off tasks from your shoulders, you found the RIGHT GUY!
CALL CENTER EXPERIENCE JOBS:
• Inbound
• Outbound
• Customer Service
• Collections
• B2B
• Schedule Appointments
• Technical Assistant
APPOINTMENT SETTING (Melanie Powers)
• Calling leads for possible appointments
• Setting appointments for potential clients
• Finalizing schedules for appointments
• Gathering information for potential clients via phone.
REAL ESTATE VIRTUAL ASSISTANT:
• Cold Calling
• Appointment Setting
• Lead Generation
• Marketing Material Creation
• Skip Tracing (Ho
• Social Media Marketing
CUSTOMER SERVICE EXPERIENCES (Travel Consultant):
• Answering customers in Student Universe
• Answering queries on flight issues and delays
• Resolving issues with international airlines (AA, BA, PR, etc.)
• Answering irate customers
• Customer Service on any other business-related task
• Checking productivity of the page
• Checking comments and interaction of consumers
• Checking messages and responding to comments
APPLICATIONS AND TOOLS
• Slack
• Helpscout
• Active Campaign
• Oncehub
• Hubspot
• Calendly
• GroupKit
• ClickUp
• Close
BASIC PHOTO EDITING
• Photoshop
• Canva
BASIC VIDEO EDITING
• iMovie
• Windows Movie Maker
• Cyberlink PowerDirector
BASIC WEBSITE CREATION
• Weebly
• Wix
• WordPress
COMPANIES I WORKED WITH:
• SunLife Insurance (On-The-Job Training)
• Student Universe (Flight Consultant)
• Real Estate Virtual Assistant (Freelance)
• Appointment Setter (Melanie Powers)
• Program Operations Officer (Melanie Powers)
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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