Graphic Designer, Top Customer Service, Dispatcher

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 23rd, 2024 (today)

Member Since

August 20th, 2018

Profile Description

- Professional, highly creative and multi-talented Graphic Designer with extensive experience in multimedia, marketing and print design in Inhouse Agency for more than 2 years with 5 years being a freelance graphics designer. Knowledgeable in Programming languages specifically HTML5 and CSS3 for web designing. A web developer using WordPress with Elementor experience. A self-driven person with high work ethics and well-developed written and verbal communication abilities.

- Top 300 Agent at Qualfon handling Net10, Straightalk, Tracfone and Safelink account for 3 Quarters out of 2500 Employees. Assigned in Tier III which is a managerial calls assisting customer in distress Upgrade to see actual info, product inquiry, phone troubleshooting, escalation, billing concern and government phone plan


- Service Dispatcher at Centerline Communications LLC. Assisting inhouse technician for HVAC and Generator issue for ATT, Sprint, Frontstreet, Edwars Jones, H&R block, Victra, Rue21, Pier 1 Imports. Building tickets when received via email, checking for possible site access issue, calling POC, dispatching it to technician, checking them in, checking them out, processing invoices, calling some other sub contractor if no available technician on that area, closing the ticket via webportal and updating it through Salesforce.