Current Employment Status:
Hired Full Time on May 28, 2018

JC

Expense Report Admin; Customer Support; Tech Support; Virtua

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

August 2nd, 2024 (56 days ago)

Member Since

April 29th, 2018

Profile Description

I am a detail oriented with strong skills in communication and the passion for work. I have the ability to work independently or collaborate with others.

Resourceful and adaptable Call Center professional with more than 10 years progressively responsible experience in customer service within the Information and Technology & Services, Telecommunications and Airline industry. Filled with effective analytic and problem solving skills and a strong work ethic and willingness to learn.

I have the ability to work with confidential information in a professional manner and willingness to work in a flexible schedule or overtime if needed.

I have been a User and Admin Support for the company SAP Concur and have skills specifically for expense reporting and booking travel for users and administrative level. I am expert in using the travel and expense tool,  Kibana, and Sabre GDS. I also train users on how the Concur tool works. 

I am proficient in using Salesforce application to address customer needs by creating cases, or use the chat and email function to identify customers issue.

I worked with Hawaiian Airlines as a Group Desk Specialist/Escalation Team and been in customer service for 7 years. I can work with minimal supervision and can easily adopt things. I want to have a long-term and stable job where I can help you with your business needs.

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age
36
Gender
Male
Website
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Address
Mabalacat, Pampanga
Tests Taken
IQ
Score:  126
DISC
Dominance: 33
Influence: 16
Steadiness: 36
Compliance: 15
English
C2(Advanced/Mastery)
Uploaded ID
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