Current Employment Status:
Hired Full Time on May 28, 2018
I am a detail oriented with strong skills in communication and the passion for work. I have the ability to work independently or collaborate with others.
Resourceful and adaptable Call Center professional with more than 10 years progressively responsible experience in customer service within the Information and Technology & Services, Telecommunications and Airline industry. Filled with effective analytic and problem solving skills and a strong work ethic and willingness to learn.
I have the ability to work with confidential information in a professional manner and willingness to work in a flexible schedule or overtime if needed.
I have been a User and Admin Support for the company SAP Concur and have skills specifically for expense reporting and booking travel for users and administrative level. I am expert in using the travel and expense tool, Kibana, and Sabre GDS. I also train users on how the Concur tool works.
I am proficient in using Salesforce application to address customer needs by creating cases, or use the chat and
I worked with Hawaiian Airlines as a Group Desk Specialist/Escalation Team and been in customer service for 7 years. I can work with minimal supervision and can easily adopt things. I want to have a long-term and stable job where I can help you with your business needs.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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