Email & Telephone Inquiry handling<8efe80624d780eba0c6493ec45140364
Handles client complains, inquiries and concerns
Training and Evaluation of Newly hired reservation agents.
Manages Channel Manager Daily (Siteminder and Optimum)
Manages Online Travel Agent Extranet (Agoda, Expedia,
Distribution of Reservation Department Workload Assignment
Genesis Navigation
Opera System Navigation
Reports directly to Director of Sales
Daily forecast/update for Rates and Availability
Exporting Monthly Report
Experience: 5 - 10 years
all concern are being addresses on a timely manner
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Monitoring emails and make sure all inquiries are being assisted at the end of shift.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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