Kaz

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 27th, 2024 (3 days ago)

Member Since

June 28th, 2011

Profile Description

I have experience as a customer service consultant for Telstra Communications (1 year). I currently work as a part-time virtual asssistant (since November 2016) and as a fulfillment executive (since October 2018). I could write and speak in English fluently. I have experience in social media management, email management, wordpress and squarespace management.

Top Skills

Experience: 2 - 5 years

- Proficient in troubleshooting and resolving technical issues related to telecommunications services. - Proven ability to navigate complex systems and provide step-by-step guidance for issue resolution. - Ability to navigate complex systems and provide step-by-step guidance for issue resolution.

Experience: Less than 6 months

Maintain and update the client's database of websites, ensuring accuracy and relevance

Experience: 2 - 5 years

-Successfully resolved more than 95% of customer issues within the first interaction. -Improved customer satisfaction levels by 15% through proactive issue resolution and excellent communication skills. -Trained and mentored new customer service representatives on company policies and procedures

Other Skills

Experience: 6 months - 1 year

Craft compelling outreach messages that highlight the value proposition for potential collaborations.

Experience: 1 - 2 years

Utilize SEO tools and techniques to analyze websites for compatibility and alignment with client goals.

Experience: 2 - 5 years

- Conduct keyword research to identify target phrases and optimize content for search engines. - Optimize website content and metadata for maximum search visibility. - Maintain and update the client's database of websites, ensuring accuracy and relevance.

Basic Information

Age
32
Gender
Male
Website
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Address
ILIGAN, LANAO DEL NORTE
Tests Taken
IQ
Score:  110
DISC
Dominance: 24
Influence: 5
Steadiness: 39
Compliance: 32
English
C2(Advanced/Mastery)
Government ID
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