CSR

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $4.44/hour ($781.44/month)

Bachelors degree

Last Active

December 14th, 2024 (today)

Member Since

June 21st, 2017

Profile Description

I'm a customer service professional. I have experience with the following tasks:

- Proactive in managing and resolving customer concerns through inbound or outbound calls, email, and/or chat
- Trained as a Quality Specialist
- Handled telco. Assisted customers with profile management, billing, processing orders, applying for attestation, and walkthrough in accessing websites
- Experienced in creating reports and training materials
- I've been handling escalations and complex issues
- I use different CRMs such as Adobe, Skype, Upgrade to see actual info, Outlook, MS Teams, MS Office, Google Drive, and more

I am a team player. I am well versed in the English language, both verbal and written communication. I always strive to improve my skills, learn on the job, and deliver an enjoyable and quality customer experience. I can be handy to your team since my objective is to provide outstanding results, long-term relationships, and professionalism and leave them 100% satisfied with my work.