Open for Work

Overview

Looking for part-time work (5 hours/day)

at $6.60/hour ($726.00/month)

Associates degree

Last Active

November 23rd, 2024 (today)

Member Since

May 27th, 2017

Profile Description

Professional Profile:
An accomplished professional with 11 years of dedicated experience in the BPO industry. My expertise spans mortgage foreclosure documentation, legal document management, and data analysis. Over the years, I have honed my skills in leadership, quality assurance, and process optimization, driving both team performance and client satisfaction.

Career Highlights:
Reports Analyst (2022-Present):
Currently, I serve as a Reports Analyst, where I focus on analyzing data to provide actionable insights that enhance operational efficiency. My work involves generating comprehensive reports that identify trends, uncover areas for improvement, and support strategic decision-making. I collaborate closely with production teams to ensure that daily and long-term goals are met, addressing potential challenges through data-driven action plans.

Supervisory Experience (Upgrade to see actual info): As a Supervisor, I led a team responsible for managing complex legal documents, including deeds, certificates of title, and foreclosure paperwork. My role involved training and mentoring new employees, ensuring that they developed a strong understanding of foreclosure processes from document nesting to final production. I was also responsible for quality assurance, guaranteeing that all outputs met stringent client expectations and compliance standards.

Key Competencies:
Leadership & Training: Proven track record in leading teams, training new hires, and ensuring adherence to best practices in document management and quality assurance.

Data Analysis & Reporting: Expertise in extracting and interpreting data to produce insightful reports that guide business strategies and improve operational outcomes.
Document Management: Extensive experience in managing the lifecycle of mortgage foreclosure documents, ensuring accuracy, compliance, and timely delivery.
Client-Focused Approach: Committed to delivering results that align with client requirements, maintaining high standards of professionalism and reliability.

Core Competencies:
-MS Excel, MS Word, Google Sheets
-Data Entry & Document Encoding
-Title Examination & Vesting Information Checking
-Web Research & Data Analysis
-Email & Chat Support
-Virtual Assistance & Administrative Support

Professional Values:
Precision & Quality: I am dedicated to maintaining the highest standards of accuracy and quality in all aspects of my work.
Continuous Improvement: I actively seek opportunities to refine processes, improve efficiency, and enhance my skill set through ongoing learning and adaptation.

Client Satisfaction: My approach is centered on understanding and fulfilling client needs, ensuring that every deliverable meets or exceeds expectations.

Let's Connect!
I am open to new opportunities that allow me to leverage my extensive experience while continuing to grow professionally. Whether you need a seasoned professional to manage complex documentation processes or provide insightful data analysis, I am equipped to contribute meaningfully to your team’s success.