Technical Support/Accounts Payable Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

December 14th, 2024 (today)

Member Since

March 10th, 2017

Profile Description

In my experience as a Technical Support Representative, I have developed a strong blend of technical and soft skills to effectively assist customers. I have gained expertise in troubleshooting, product knowledge, and working with various operating systems, networking concepts, and remote access tools. My communication skills have been refined, allowing me to clearly explain technical issues, actively listen to customer concerns, and show empathy. 

I have honed my problem-solving abilities, using both analytical and creative thinking to diagnose and resolve issues efficiently. Additionally, I have built strong customer service skills, including patience, conflict resolution, and time management, while effectively multitasking and prioritizing tasks. I am proficient in using support tools, creating documentation, and managing knowledge to streamline processes. Moreover, I prioritize security practices, adapt to new technologies, and continuously seek opportunities for learning and improvement through collaboration with colleagues.