I am a dedicated professional with extensive experience as a customer care/service representative, quality analyst, and appeals and dispute specialist. My background includes providing exceptional customer experiences over the phone and efficiently resolving WellCare members' concerns and queries.
As a Quality Analyst, I have been instrumental in maintaining the company's high service standards and auditing calls and providing valuable feedback. Additionally, I have supported Molina providers in achieving favorable outcomes for their appeals and disputes.
I am currectly seeking the next step in my healthcare career. Please feel free to contact me to discuss relevant opportunities.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: Less than 6 months
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