Customer Support, Sales

Overview

Looking for full-time work (8 hours/day)

at $13.20/hour ($2,323.20/month)

Bachelors degree

Last Active

November 26th, 2024 (3 days ago)

Member Since

November 4th, 2024

Profile Description

I have 10 years of sales experience, handling cold, inbound/outbound calls. I had been a Junior Sales Manager for 2 years, managed, nurtured, and molded 3 top team leaders, with 10 top-performing agents each. I am good at creating needs for people to buy, emphasizing features and benefits and product knowledge. Sales call from start to closing. I have an excellent people skill, I communicate very well, am very precise with directives, and am prompt in decision-making. I am good at training people as well and molding them to become the best sales and customer service agents.
I was a customer service rep for 6 years; I am good in identifying the wants and needs of every customer. Based, on experience I have learned how to acknowledge, handle difficult situations, and provide solution that will benefit both the company and the customer.
2 years of basic tech support experience. I provide clear and solid instructions for customers especially for the elderly when walking them through trouble shooting. Basic APN set up, identifying the closest cell towers, identifying the root cause of the issues, sim and modem replacements.
Communication, structure, and plan execution is consequential to me.