I have experience in customer service through text-based communication and freelance work. I’m good at helping customers with clear and polite responses, making sure their questions are answered and problems solved. My freelance work has also helped me become flexible, able to work independently and manage different tasks efficiently.
I want to be known as someone who is dependable, friendly, and focused on solving problems. I aim to deliver high-quality work, pay attention to details, and create positive interactions. My goal is to be a valuable part of any team, always ready to help and contribute.
Experience: Less than 6 months
I have extensive experience as a customer support assistant specializing in text-based communication. In this role, I provided real-time assistance to customers through chat, resolving issues, answering inquiries, and guiding users through various processes. My strengths lie in my ability to communicate clearly, maintain professionalism in high-pressure situations, and offer empathetic and effective solutions to customer concerns.
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