Current Employment Status:
Hired Full Time on Aug 23, 2024
I am a reliable and versatile virtual assistant ready to help you manage your tasks efficiently. From administrative support to customer service and content creation, I am here to make your life easier.
I have gained valuable experience in various roles, including customer support, technical support, social media management, executive assistance, and virtual office management. My work experience spans multiple industries, including retail, accounting software, cosmetics, multimedia services, and cleaning services, with both US-based and local companies.
I am proficient in a wide range of tools, including Office 365, Google Workspace, Slack, Zoom, Teams, Notion, Meta Creator Studio, Monday, Adobe Lightroom, Adobe Premiere, Adobe Photoshop, Canva, Capcut, and more. My adaptability and technical expertise have allowed me to effectively manage operations, enhance customer experiences, and support business growth in diverse environments.
Experience: Less than 6 months
Product shoot and editing, Content Planning, Engagement with Followers and Handling Customer Inquiries.
Experience: Less than 6 months
A customer service representative for international customers in a financial account related to an accounting software. Responsible for assisting users with software-related inquiries and issues providing assistance across calls, emails, and live chats ensuring a successful customer service that hinges on multitasking and delivering accurate resolutions to customer issues.
Experience: Less than 6 months
A customer service representative for international customers related to a retail company. Responsible in handling inquiries, concerns, and orders. They provide assistance via phone, email and live chats ensuring a positive customer experience by addressing issues promptly and courteously.
Experience: 1 - 2 years
Managing Calendars, Scheduling Meetings, Data Entry, File Management, Managing Email, Phone and Chat and Handling Customer Inquiries.
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