-Virtual assistant Pro Max
-Experienced customer service
-E-commerce management
Tools that I use
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Google Calendar
• Social Media Platforms
My customer service experience and multitasking skills make me a perfect fit for transitioning into a Virtual Assistant role, let's work together!
Take a look on my highlights:
• Admin Tasks
Handle sorting, responding to, and organizing
-Data Entry
Input and organize information in spreadsheets, ensuring data is accurate and accessible.
-Travel Arrangements
Book flights, accommodations, and transportation, making travel planning seamless.
-Meeting Coordination
Assist in organizing meetings, including sending invites and preparing agendas.
-General Research
Conduct internet research for various projects, providing valuable insights and information.
• Customer Service
-Handling Customer Inquiries
Responsible for answering questions about products and services, ensuring customers have the information they need.
-Processing Orders and Transactions
Manage order processing, including payments and returns, facilitate smooth transactions for customers.
-Resolving Issues
Troubleshooting technical problems and addressing customer complaints to enhance satisfaction.
-Providing Proactive Outreach
Engage in proactive outreach to keep customers informed and address potential issues before escalate.
-Collecting Feedback
Gathering and analyzing customer feedback is essential for improving service quality and understanding customer needs.
2 Quick steps to see if we're the RIGHT FIT.
1. Send me a message
2. Schedule an interview
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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