CS- Sales Manager/Credit Repair Manager/ Operations Manager

Overview

Looking for full-time work (8 hours/day)

at $19.80/hour ($3,484.80/month)

Associates degree

Last Active

December 10th, 2024 (yesterday)

Member Since

December 18th, 2010

Profile Description

Dynamic and results-driven Operations Manager- Customer Service and Sales with extensive experience across various industries. I excel in coaching, mentoring, and training teams to exceed Service Level Agreements and achieve KPIs. My role involves generating comprehensive daily, weekly, and monthly reports for senior management, and I collaborate with cross-functional teams to drive process improvements and innovation. My expertise includes evaluating team performance through detailed data analysis and presentation.As a Credit Repair Manager, I have led sales and training initiatives, focusing on optimizing sales processes and managing credit repair dispute resolutions. My experience as a Collections Representative has honed my skills in managing accounts, maintaining databases, and driving process enhancements through team Upgrade to see actual info my role as a TC Admin/QA, I expertly manage files and contracts, ensuring compliance and effective communication with clients, escrow/title agents, lenders, and other stakeholders to adhere to timelines and requirements.I am adept at working with various DISC profiles, which enhances my ability to tailor my approach for diverse teams and client interactions. My technical proficiency spans CareerBuilder, Trello, Asana, Salesforce, RingCentral, HubSpot, CRC, Google Suite, Microsoft Office, Slack, Upgrade to see actual info, Shopify, and Zendesk.With a proven track record of delivering exceptional service and driving operational excellence, I am enthusiastic about leveraging my skills to make a significant impact.