Customer Service Specialist | Graphic Desiger

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

October 15th, 2024 (76 days ago)

Member Since

July 19th, 2024

Profile Description

With a solid foundation in sales and service, I’ve spent the past few years helping customers get the most out of their products while driving impactful business results. At VXI Global Solutions, I excelled as a Sales Service Representative for AT&T DirecTV, where I not only upsold AT&T Fiber Internet but also navigated complex billing, service outages, and installation schedules to ensure seamless customer experiences.

In my role at Concentrix, supporting AT&T Mobility, I combined technical expertise with a client-focused approach, addressing network, software, and hardware issues. This gave me a unique edge in understanding customer needs and guiding them toward solutions that enhanced their experience with AT&T products.

At Amazon Operations Services, I developed a keen eye for detail and service optimization, handling account management, processing refunds and replacements, and managing client databases all with the goal of streamlining operations and maintaining top-tier service standards.

I’m passionate about building relationships, understanding customer pain points, and delivering solutions that boost satisfaction and loyalty all while driving revenue growth. Whether it's troubleshooting or selling, my goal is always to exceed expectations and deliver value.

As an extra, I am also a graphic designer with a background on light video editing. I can surely bring your business to the next level!